Help & Support

Welcome to Hotel Maa Anjani Grand Inn, Help & Support

We are here to assist you with any questions or issues you may encounter while using our booking website. Our goal is to provide you with a seamless and enjoyable booking experience.

1. Frequently Asked Questions (FAQs)

How do I search for a hotel?

Enter your destination, check-in and check-out dates, and the number of guests in the search bar on our homepage. Click the "Search" button to see available hotels.

How can I filter my search results?

Use the filters on the left-hand side of the search results page to refine your search by price, star rating, amenities, guest ratings, and more.

Can I book a hotel without creating an account?

Yes, you can book a hotel as a guest. However, creating an account allows you to manage your bookings more easily and receive special offers.

2. Managing Your Booking

How do I view my booking details?

Log in to your account and go to the "My Bookings" section. There you can view, modify, or cancel your bookings.

Can I modify my booking?

Yes, you can modify your booking by visiting the "My Bookings" section and selecting the booking you wish to change. Please note that changes may be subject to availability and additional charges.

How do I cancel my booking?

To cancel a booking, go to the "My Bookings" section, select the booking you wish to cancel, and click the "Cancel Booking" button. Cancellation policies vary by hotel, so please review the terms before canceling.

4. Payment and Billing

What payment methods do you accept?

We accept major credit cards, debit cards, and PayPal. Some hotels may also accept alternative

When will I be charged for my booking?

The payment schedule depends on the hotel's policy. Some hotels require full payment at the time of booking, while others may offer the option to pay upon arrival.

How do I get a receipt for my booking?

Receipts are emailed to you after your booking is confirmed. You can also download a copy from the "My Bookings" section in your account.

5. Special Requests and Accessibility

How can I make special requests (e.g., early check-in, late check-out, specific room types)?

You can make special requests during the booking process in the "Special Requests" field. We will forward your requests to the hotel, but please note that fulfillment is subject to availability.

Are the hotels on your site accessible for guests with disabilities?

Many of the hotels we feature offer accessible rooms and facilities. You can filter search results by accessibility options to find suitable accommodations.

6. Contact Us

If you need further assistance, our customer support team is here to help. You can reach us via:

• Email: hotelmaaanjanjigrandinn@gmail.com
• Phone: (+91) 7817093337(Available 24/7)