Refund Policy

1. General Refund Policy

At Hotel Maa Anjani Grand Inn, we strive to provide exceptional service and ensure your satisfaction with every booking. However, we understand that sometimes plans change. This Refund Policy outlines the terms and conditions for refunds on bookings made through our website.

2. Cancellation and Refund Eligibility

• Standard Rate Bookings: For standard rate bookings, cancellations made 10 days before the check-in date are eligible for a full refund. Cancellations made within 5 days of the check-in date will incur a 10% cancellation fee.
• Non-Refundable Rate Bookings: Bookings made under non-refundable rates are not eligible for refunds. Any cancellation or modification will result in the forfeiture of the entire booking amount.
• Special Promotions and Packages: Refunds for bookings made under special promotions or packages will be subject to the specific terms and conditions outlined in the promotion or package details.

3. No-Show Policy

If you do not check in on the scheduled arrival date without prior notice, it will be considered a no-show. No-shows are not eligible for refunds, and the total booking amount will be charged.

4. Early Departures

If you choose to depart earlier than your scheduled check-out date, no refund will be provided for the unused nights.

5. Refund Process

To request a refund, please contact our customer service team at [email address] or [phone number]. Refund requests must be made in writing and include your booking confirmation number and relevant details. Refunds will be processed within [insert number] business days after approval and will be issued to the original method of payment.

6. Force Majeure

In the event of unforeseen circumstances beyond our control (such as natural disasters, government restrictions, or other force majeure events), we may offer alternative options, including rescheduling your stay or providing a credit voucher for future use. Refunds in such cases will be evaluated on a case-by-case basis.

7. Changes to the Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our services following the posting of changes constitutes your acceptance of those changes.

8. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at:

• Hotel Maa Anjani Grand Inn
• Maa Anjani Campus, Dakhinara, Shikohabad firozabad
• hotelmaaanjanjigrandinn@gmail.com
• +91 7817093337

Thank you for choosing Hotel Maa Anjani Grand Inn. We appreciate your business and look forward to serving you.